Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect and handle your information.

Last updated: January 2025

Information We Collect

Fort Pulse collects information necessary to provide exceptional estate management services:

  • Account Information: Name, email, phone number, and role within your estate
  • Property Data: Unit details, maintenance requests, and facility usage
  • Communication Records: Messages, notifications, and support interactions
  • Usage Analytics: Platform interaction data to improve our services
How We Use Your Information

Your information enables us to deliver personalized estate management solutions:

Service Delivery

  • • Process maintenance requests
  • • Manage facility bookings
  • • Send important notifications
  • • Coordinate security services

Platform Improvement

  • • Enhance user experience
  • • Develop new features
  • • Optimize performance
  • • Provide customer support
Data Protection & Security

We implement enterprise-grade security measures to protect your data:

Encryption

End-to-end encryption for all data transmission

Access Control

Role-based permissions and authentication

Secure Storage

Protected servers with regular backups

Your Rights & Choices

You have complete control over your personal information:

Access & Review

View all personal data we have about you

Update & Correct

Modify or correct your information anytime

Delete & Export

Request data deletion or export your information

Contact Us About Privacy

Have questions about our privacy practices? We're here to help:

Privacy Officer

Email: privacy@fortpulse.org
Phone: +234 (0) 803 862 8303

Response Time

We respond to all privacy inquiries
within 48 hours